Privacy policy

Privacy Policy

BNM Health (“we,” “us,” or “our”) is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you have regarding your data.

1. Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or interact with us:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third‑party payment providers)

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and time spent on the site
Cookies and tracking technologies
Shopping behavior and preferences

Order & Support Information

Order history
Communication records (emails, support messages)

2. Why We Collect This Information

We collect your information for the following purposes:

To process and fulfill orders
To provide customer support
To communicate updates, confirmations, and service‑related messages
To improve website performance and user experience
To prevent fraud and maintain security
To comply with legal and tax obligations
For marketing and advertising (only with consent where required)

3. Who We Share Information With

We only share your information with trusted third parties necessary to operate our business:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers (e.g., USPS, UPS, FedEx)
Email service providers
Analytics and advertising partners (e.g., Google Analytics, Google Ads)
Shopify, which hosts our online store

These partners are required to protect your data and use it only for the services they provide.

We do not sell your personal information.

4. How We Keep Your Information Secure

We use industry‑standard security measures to protect your data, including:

Encrypted payment processing
Secure server technology (SSL)
Restricted access to personal data
Regular security monitoring

While no system is 100% secure, we take all reasonable steps to safeguard your information.

5. How Long We Keep Your Information

We retain personal information only as long as necessary to:

Fulfill your orders
Provide customer service
Meet legal, tax, and accounting requirements

Typically, order‑related data is kept for at least 7 years to comply with U.S. business regulations. Marketing data is retained until you opt out.

6. How We Collect Information

We collect information through:

Website forms (checkout, contact forms, account creation)
Cookies and tracking technologies
Analytics tools
Customer support interactions
Order processing systems

Cookies may be used for personalization, analytics, and advertising. You can manage cookie preferences through your browser settings.

7. How to Opt Out or Delete Your Information

You have the right to:

Request access to your personal data
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing emails
Opt out of targeted advertising (Google Ads, Facebook Ads, etc.)

To exercise these rights, contact us at:

support@bnmhealth.com

Marketing emails include an unsubscribe link at the bottom of each message.

If you request deletion of your account or data, we will remove all non‑essential information unless required by law to retain it.

8. Compliance With Country of Sale

Our store operates in the United States, and we comply with all applicable U.S. privacy laws, including:

Federal Trade Commission (FTC) guidelines
State‑level consumer privacy requirements
Google Ads data transparency requirements

If you are located in a region with additional privacy rights (such as the EU or California), you may contact us to exercise those rights.

9. Contact Information

If you have questions about this Privacy Policy or your personal data, you can reach us at:

BNM Health Email: support@bnmhealth.com Address: 204 W Bennett St, Saline, MI 48176